Our History
Prior to starting New Generation in 2006, I had been a Registered Nurse for 10 years working in the ICU setting doing direct patient care. New Generation Health Services was born out of a need to fill the gap in the community.
I noticed that most of the patients were being re-admitted after being discharged home for a few days due to improper care being delivered in the home setting and lack of follow up care. Due to the desire to make a difference in the quality of care provided in the home setting, I resigned my job as an ICU nurse and decided to focus on Community Care to help patients remain within the community.
I took it upon myself to learn about the requirements for being a Community Health care provider, I also equipped myself with resources that could be provided to the patients while in the community in an effort to prevent re-hospitalization.
At the beginning, it was very hard to navigate the system because as an organization we had to be the middle man between physicians and patients while dealing with several health insurance companies. Initially services were provided for patients with private insurances, but eventually we were able to enroll under the different Medicaid waiver programs. Eventually we mastered the process and also discovered that there were additional needs in the community for individuals who had disabilities and traumatic brain injuries due to the overwhelming need of care that the family had to provide. Therefore, we enrolled with Department of Behavioral Health and Developmental Disability (DBHDD) and Independent Care Waiver Program (ICWP) to meet the respective needs for this group of patients.
Once we started providing these services, our network tremendously grew and we have been able to reach out to several patients and families. A right team was recruited to run the separate programs in an effort to stay the course of serving the community and it has been very rewarding to see the growth that New Generation Health Services has obtained over the years, not only as an organization but also the growth that the team members have attained. Today we provide services through several programs, SOURCE, CCSP, ICWP, GAPP, NOW/ COMP and Private Pay clients
Our Mission
To provide our clients with a well-trained staff that will provide them with support to rise above their ability.
Our Vision
Our Vision serves as the framework and guide of every aspect of our business by describing what we need to accomplish in order to continue achieving long term profitable growth.
- Our Team: Serving others by empowering them to use their talents to accomplish the goals of the organization.
- Services: To offer services that help people in their time of need.
- Workplace: To be a great place to work where our team is inspired to be the best they can be.
- Productivity: To be a highly effective, lean and fast moving team.